Jobs

Zoho Off Campus Drive 2023 | Hiring for Technical Support Engineer | Opportunity for all graduates

August 5, 2023

9166

About Zoho:

Zoho Corporation, established in 1996 by Sridhar Vembu and Tony Thomas, has evolved into a prominent Indian multinational technology powerhouse, lauded for its extensive array of web-based enterprise tools and software solutions. At the forefront of its offerings is the renowned Company Office Suite. The company boasts dual headquarters situated in Chennai, India, and Del Valle, Texas. Notably, Radha Vembu holds a controlling stake in the company.

With a remarkable user base surpassing 90 million spread across 180 countries, Company’s cloud-centric software portfolio spans diverse domains encompassing productivity, collaboration, customer relationship management (CRM), project management, accounting, and e-commerce. The resounding success of Company’s self-sustaining subscription model is attributed to its user-friendly interfaces, scalability, and cost-efficiency, firmly establishing it as a compelling contender in the competitive software landscape.

The foundational pillars of Zoho Corporation, established by Sridhar Vembu and Tony Thomas in 1996, have burgeoned into a formidable force in the global technology arena. The company’s expansive assortment of web-based corporate tools and software solutions, headlined by the illustrious Company Office Suite, stand as a testament to its enduring success. Bolstering its presence across continents, Company Corporation maintains dual headquarters in both Chennai, India, and Del Valle, Texas, with the influential Radha Vembu holding a controlling stake.

A colossal user base exceeding 90 million spanning 180 nations bears testimony to the widespread adoption of Company’s cloud-driven software offerings, which traverse a spectrum of domains, including productivity enhancement, collaborative endeavors, CRM integration, project oversight, financial management, and e-commerce facilitation. Eschewing reliance on external investments, Company’s subscription-centric business model garners widespread accolades for its user-intuitive interfaces, seamless scalability, and judicious cost-effectiveness, thus cementing its stature as a compelling choice amidst the intricate tapestry of software solutions.

Job description:

Zoho Face: Act as the face of Zoho for clients and partners.
Multi-channel Support: Engage via voice, email, and chat for assistance.
Issue Diagnosis: Analyze and resolve application problems.
User Needs: Understand and address user requirements promptly.
Demo Expertise: Conduct product demos effectively.
Implementation: Handle successful product implementations.
Training: Provide training sessions for users.
Problem Solving: Diagnose and solve application issues.
Effective Communication: Engage with prospects and customers.
Solution Delivery: Timely solutions for user needs.

Skills and Qualification Required:

An undergraduate degree in Computer Science, Information Technology, or a related academic discipline.
1-2 years of practical involvement in technical assistance or client service.
Proficiency in effective communication, encompassing spoken and written forms.
Profound aptitude for addressing challenges resourcefully.
Capability to collaborate within a team as well as operate autonomously.
Familiarity with Zoho offerings and solutions.
Readiness to undertake night shifts.
Proficient understanding of cloud-oriented software.
A background in catering to global clienteles.
Outstanding mastery of the English language.
Skillfulness in handling high-pressure situations.
Enthusiasm and dedication to technological advancements.

Additional Benefits:

Medical insurance: Company provides comprehensive medical insurance for employees and their dependents. This includes coverage for hospitalization, doctor’s visits, and prescription drugs.
Dental insurance: Company also offers dental insurance to employees and their dependents. This includes coverage for routine dental care, such as cleanings and checkups, as well as more extensive procedures, such as fillings and crowns.
Vision insurance: Company provides vision insurance to employees and their dependents. This includes coverage for eye exams, glasses, and contact lenses.
Life insurance: Company offers life insurance to employees. This provides financial protection for employees’ families in the event of their death.
401(k) plan with company match: Zoho offers a 401(k) plan with a company match. This allows employees to save for retirement while also receiving a matching contribution from Zoho.
Paid time off: Zoho employees are entitled to paid time off, including vacation, sick leave, and personal days.

“Empowering users through adept technical assistance, I specialize in enhancing Zoho experiences and problem-solving with a global perspective.”

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