LTIMindtree Limited Off Campus Drive 2023 | Hiring for Software Engineer | Opportunity for Graduates
About LTIMindtree Limited
Mindtree (LTIMindtree Limited) is a globally renowned technology consulting and services company, known for empowering enterprises from diverse industries to achieve a competitive edge, enhanced customer experiences, and improved business outcomes through digital and cloud technologies. With a strong focus on digital transformation, it collaborates with over 260 pioneering enterprises, offering its vast domain expertise, cutting-edge technology solutions, and strategic consulting to reshape business models, foster innovation, and drive growth.
As a socially and environmentally responsible entity, Mindtree emphasizes both growth and sustainability to create long-term stakeholder value. With a workforce comprising more than 32,000 talented and entrepreneurial professionals across 24 countries, the company benefits from diverse perspectives and fosters a vibrant, innovative work culture. Mindtree’s association with the Larsen & Toubro Group further amplifies its capabilities and market presence.
Consistently being recognized as one of the best places to work underscores Mindtree’s commitment to nurturing its employees and promoting an environment that encourages creativity, collaboration, and excellence. This recognition and the company’s relentless pursuit of technological advancement solidify its position as a trusted digital transformation partner for enterprises worldwide.
We’re hiring a Customer Support Specialist for our international voice process team in Bangalore. Candidates must hold a Bachelor’s degree or higher and be willing to work in a 24×7 environment with rotational offs (5 days working). You’ll be responsible for handling customer inquiries through voice interactions, requiring excellent English communication skills. Problem-solving abilities and composure in challenging situations are essential. Preferred qualifications include 1-3 years of experience in a similar CS role, dealing with end customers via calls. Immediate joiners or those with a maximum 30-day notice period are preferred. This is an exciting opportunity to join a dynamic team dedicated to providing exceptional customer support.
Key Responsibilities at LTIMindtree Limited
- Qualification: Bachelor’s degree and above.
- Handle customer inquiries and provide prompt and effective solutions via voice interactions.
- Display excellent communication skills in English to ensure clear and efficient communication with customers.
- Demonstrate problem-solving abilities and remain composed in challenging situations.
- Have a track record of achieving goals in high-performance environments, showcasing your commitment and dedication.
- Utilize your extensive customer service and interaction skills to deliver exceptional support in voice campaigns.
- Prior experience as a Customer Support Specialist or in a similar CS role is preferred (1-3 years).
- It is essential to have experience in handling calls with end customers to excel in this role.
- Immediate joiners or candidates with a maximum notice period of 30 days are preferred.
- This position requires working from our office location in Bangalore.
We invite you to be a part of our dynamic team, where you can make a significant impact by delivering top-notch customer support. Embrace the opportunity to thrive in a stimulating and rewarding work environment that fosters growth and learning. If you possess the qualifications mentioned earlier, including a Bachelor’s degree or higher, and are comfortable working in a 24×7 rotational shift setup, we encourage you to apply. Take on new challenges, utilize your problem-solving skills, and exhibit your exceptional communication abilities while contributing to our mission of providing outstanding customer service. Join us as we embark on this exciting journey together.
- Industry: IT/Computers – Software
- Function: customer service
Job Location(s): Bengaluru / Bangalore, India
Salary: Not Disclosed
Working Days: 5 Days
Job Id: 49377029
Job Type: In Office
Job Timing: Full Time
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