Citi Recruitment 2023 | GPA – Application L2 Support | Opportunity for Graduates
Citigroup Inc., commonly known as Citi, stands as an influential American multinational investment bank and financial services corporation with its headquarters nestled in the bustling hub of New York City. The company’s genesis can be traced back to the landmark merger in 1998 that brought together two financial powerhouses: Citicorp and Travelers Group. This strategic union aimed to synergize their strengths and create a financial conglomerate capable of providing a comprehensive array of services to clients around the world. The amalgamation formed Citigroup, positioning it as a titan in the global financial landscape.
Citi’s operations span a wide spectrum of financial services, encompassing investment banking, retail banking, wealth management, credit cards, and more. Notably, Citicorp functions as the holding company for Citibank, which is a vital constituent of Citigroup’s operations. The corporation’s influence transcends borders, with a network of international subsidiaries further solidifying its global presence.
In a significant turn of events, Travelers Group, which had been part of the merged entity, was spun off from Citigroup in 2002. This move allowed both entities to focus on their respective domains, enhancing operational efficiency and strategic clarity.
Incorporated in Delaware, Citigroup’s extensive reach, diverse portfolio of services, and robust financial expertise have positioned it as a key player in shaping the financial services industry. Its legacy continues to reflect the potential unlocked by strategic mergers and acquisitions in the pursuit of delivering comprehensive financial solutions to a broad spectrum of clientele.
The role of an Applications Support Analyst 2 represents a developing professional in the field. This individual applies specialized knowledge to monitor, assess, and analyze processes and data within their specific area of expertise. They identify policy gaps, offer recommendations, and interpret data to formulate insights. Through research, they provide clarity on factual information and address inconsistencies in data. Their role involves understanding business issues and suggesting improvements to policies, procedures, or practices. While integrating their own disciplinary knowledge with industry practices, they gain a working understanding of related standards. Although their impact is primarily within their team, their tasks directly influence the team’s objectives, contributing to the broader business with a focus on quality and process enhancement.
The Application Support Analyst role involves:
- Understanding app support processes and basic tech concepts
- Maintaining and enhancing existing apps and environments.
- Recommending improvements based on analysis.
- Evaluating system logic and suggesting fixes
- Defining change objectives through research
- Collaborating with development and support teams
- Engaging in testing and validation.
- Recognizing team dynamics’ role in achieving goals.
- Adapting experiences to unique situations.
- impacting the quality of the team and related groups.
- Prioritizing ethical conduct, compliance, and transparency.
- 0-2 years experience or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Be able to work under pressure
- Analytical and troubleshooting skills.
- Knowledge in banking applications and server infrastructure
- Good interpersonal and communication skills, great teammate
Education: Bachelor’s/University degree or equivalent experience
Job Family Group: Technology
Job Family: Applications Support
Time Type: Full time
Location: Chennai, India
- Industry: Banking/ Accounting/ Financial Services
- Function: Technology
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