Amazon Recruitment (Work from Home) | Opportunity for Any Graduate
About Company
Amazon.com, Inc. is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world,” and is one of the world’s most valuable brands.
Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington, on July 5, 1994. Initially an online marketplace for books, it has expanded into a multitude of product categories: a strategy that has earned it the moniker The Everything Store. It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite Internet), and Amazon Lab126 (computer hardware R&D). Its other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market. Its acquisition of Whole Foods in August 2017 for US$13.4 billion substantially increased its footprint as a physical retailer.
Amazon has earned a reputation as a disruptor of well-established industries through technological innovation and mass scale. As of 2021, it is the world’s largest online retailer and marketplace, smart speaker provider, cloud computing service through AWS, live-streaming service through Twitch, and Internet company as measured by revenue and market share. In 2021, it surpassed Walmart as the world’s largest retailer outside of Chine, driven in large part by its paid subscription plan, Amazon Prime, which has over 200 million subscribers worldwide. It is the second-largest private employer in the United States.
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Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, Amazon Music, Twitch, and Audible units. It publishes books through its publishing arm, Amazon Publishing, film and television content through Amazon Studios, and has been the owner of film and television studio Metro-Goldwyn-Mayer since March 2022. It also produces consumer electronics—most notably, Kindle e-readers, Echo devices, Fire tablets, and Fire TVs.
Job Description for Amazon Recruitment
Roles and Responsibilities
This includes, but is not limited
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
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Basic Qualifications
- Education: Bachelor Degree in any discipline with 0-10 years of experience.
- Excellent written and verbal communication in English.
- Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
- Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
- During the first four months (Training & Transition) no unplanned leaves are allowed.
- Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
- Home environment free from background noise where you can connect to the internet and work on your deliverables.
- Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
- Should have access to mobile phone at all times from a reliable provider.
- Should have power back up in case of power shut down.
- Should be willing interact with Seller over calls / email / chat depending on the business need.
- Candidates who are based in Chennai or willing to relocate to Chennai should apply.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Note: – Candidates who are based in Chennai should apply. All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.
How to Apply for Amazon Recruitment
- Interested candidates can register for this role using this registration link – https://amazonvirtualhiring.hirepro.in/registration/incta/ju0f4/apply/?j=56488&e=12319
- After completing the registration, eligible candidates will receive an email with subject line Amazon – Online Test Invitation from admin@hirepro.in with assessment link, user name and password for the initial levels of online assessments.
- Once started, all assessments should be completed on the same day.
- You can take the assessment only in laptop or desktop with Webcam and good quality USB headphone with mic.
Interested candidates in Amazon Recruitment can also apply here
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